Art Commission Rules & Guidelines

These guidelines are designed to ensure a smooth and professional experience for both my client and myself. Should you have questions or concerns, you are very welcome to ask. You can see more on the Commission Process and my availability here.

Portfolio Review

Clients are encouraged to review my portfolio at my commission example gallery to ensure my artistic style aligns with their vision. This helps avoid misunderstandings about style and expectations, ensuring a smoother creative process for both parties.

My Tools

Services Offered

Services NOT Offered

Communication

All initial inquiries and ongoing communication will be handled via email at [email protected] or Discord at poisonedpaint, with Discord being strongly preferred.I strive to respond within 1–3 business days or sooner. Collaboration is key to my process, so I involve clients during ideation and revisions to ensure the final product meets your vision. If communication becomes difficult, I may not be the right artist for your project.

Details Matter

To deliver the best results, I need detailed information about your project upfront, including its purpose (e.g., personal use, business branding), preferred colors, themes, styles, and any reference materials like logos or text. If insufficient details are provided or if you’re unsure of what you want, I may decline or terminate the project. My role is to bring YOUR vision to life, not to guess it. :)

My Right to Decline

I reserve the right to decline any project(s) for any reason, including projects that fall outside my expertise, are inappropriate, or do not align with my professional standards.

General Availability

Commissions are handled on a first-come, first-served basis, and my availability can be limited due to carpal tunnel. While I’m always happy to discuss potential projects, please understand if I decline due to physical limitations or workload.

Collaboration Process

Collaboration is central to my workflow. Your timely feedback, especially during concept and revision phases, is essential. If I cannot reach you for extended periods, I may pause or end work on your commission until communication resumes. If it does not, I will be terminating the project after a significant time period has passed.

*_{Down-Payments will not be refunded if a significant amount of work has been made, even in the event of the client ceasing communication.}

Non-Refundable 50% Down-Payment & Final Balance Payment

A 50% non-refundable deposit of the agreed base commission price is required before any work begins. This is standard practice within the art commission world. Full payment is expected upon completion of the commission. For more details, please refer to the Pricing & Payment and Refunds & Cancellations pages.

Pricing & Payment Methods

Here, you’ll find my pricing list for various services and the accepted payment methods. I strive to price my work fairly, reflecting the effort and dedication I put into each commission. Creating art is both challenging and my livelihood, so I aim to strike a balance—neither overpricing nor undervaluing my work.As your artist, I promise to maintain transparency regarding any additional costs, such as major revision fees or time-based charges, that might impact your budget unexpectedly.My first question to you as my client will always be: "What is your budget?"

My Current Payment Methods

• Paypal.me
• Ko - Fi

I will not be accepting other methods of payment at this time. All prices are calculated with USD.

Prices Explanations & Estimations

Refunds Policy & Commission Process – For detailed information on these topics, please visit these pages.

Pricing & Expectations

The prices listed below serve as base estimates. Costs may vary depending on the complexity and scope of your project—more intricate details or additional work will require extra time and may increase the total price. I will always communicate these adjustments clearly and transparently.

For example (these are not exhaustive):

Additional Services

A.I. Generative Images & Editing - Notes

If requesting AI-generated images with edits, both project costs will apply.

To ensure a smooth process and avoid unexpected costs, it’s essential to have a clear vision for your project. This will help me bring your ideas to life efficiently and accurately.Please Note: I can provide digital designs only and I am unable to print or ship items such as business cards or physical materials.

• Order Form

Price List

Commission Process & Availability

Here I will outline the full commission process, from start to finish. I do this to give you as a client confidence. Should you have any questions on this process at any time, please do not hesitate to ask.Availability is on a first-come, first-served basis, and I may not be able to accept your commission immediately depending on my current workload. If you're interested and your project doesn't have a strict deadline, we can stay in touch, and I’ll notify you as soon as I’m available to take on your project.

1. Inquiry and Request

• Email
• Discord

2. Provide All Commission Information & Additional Materials

*See Pricing & Payment Methods for expected totals based on project.The information should include the following:

You will receive a price estimate & rough time-frame of when to expect the project complete after providing this information.

3. Payment

At this point, you will be asked to pay a non-refundable* deposit of 50% of the final estimated price up-front. This is required and non-negotiable. The remaining half of the total will be due before final delivery, which you will be made aware of.Payment methods are:
- Paypal.me
- Ko-Fi*Refunds & Partial Refunds are issued in specific circumstances, rarely.

4. Design Drafting Process

Throughout the initial stages as I begin to work on your project, I will be putting together a quick draft of the project based on your detail package. During this time, I will ask for constant back-forth feedback so that I can get a more solid feel for your vision. Once the drafting process is complete, you will be allowed 2 free major revisions.Major revisions after the draft has been approved, such as: changing a border design, adding an image, editing an image or illustrative design, adding to the design as a whole, etc., will incur a $15 - $20 revision fee after the 2 first major revisions are used.All images that are shared to you during and after the drafting process will be watermarked. You are not to use or tamper with these images in any way, unless requested by myself.

5. Final Delivery

Once the project is fully complete, you will be notified and the other half of your balance for the project will be due. You will not receive the final file package of your project until the payment has gone through.

6. Receive Your Project

After you've paid the second half of your balance, you will receive your files in High Resolution formats, as well as any agreed on additional files such as editable PSD's, etc. The additional files will be figured in to your final cost early on.

Rights & Usage Policy

By commissioning my artwork, you agree to the terms outlined. Should there be any question, concern or otherwise, please contact me.

Refunds & Cancellations Policy

The Refund & Cancellations Policy outlines the circumstances under which refunds may or may not be issued for my commissioned work. By commissioning me, you agree to the terms detailed below.

1. Non-Refundable Deposits

2. Partial Refunds

Partial refunds may be issued in the following situations:

3. Full Refunds & Cancellation

A full refund, including the deposit, will only be issued under the following circumstances:

4. No Refunds

Refunds will NOT be issued under the following circumstances:

5. Complete Re-Designs

If the client requests sweeping changes or a complete redesign after the project is nearly completed or delivered (e.g., wanting to start over entirely), the client must pay the full base price for the additional project work. This will NOT qualify for a refund of the original project.

6. Disputes and Communication

_{If you have any questions about this Refund Policy, feel free to contact me at [email protected], or Discord @poisonedpaint.}

Contact Me

You can expect me to respond to inquiries and messages within 1-3 business days (rarely longer), however please note that I am far more able to be reached via my Discord.The email form below is a quick way to send me an email!

• Email
• Discord